Answered By: Lina (Support Adviser)
Last Updated: May 17, 2017     Views: 1190

Anglia Ruskin University passwords expire after 365 days ensuring students are resetting on a regular basis, and  helping to safeguard your personal student data.

To reset a password please follow the steps below

 If you have already registered with Password Manager

1) Go to

2) Enter your username and the verification code

3) Click 'Forgot My Password'

4) Answer the security questions you set up previously

5) Choose a new password - not previously used and must be 6-13 characters long.

If you have not registered with Password Manager or cannot remember the answers to your security questions, you will need to obtain a passcode from us. To do so:

· Submit an online enquiry, call us on 01245 686600, or ask at the Library Help Desk

· Provide your full name, student ID number  found on Ruskin Card, username, and date of birth

You can find more detailed instructions within the Password Manager Guide.

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